Shipping Information

New Zealand Shipping

We can ship to home, work, PO box and rural addresses. We aim to deliver your order within three working days of receiving payment, though delivery to rural areas may take longer. Delivery of your parcel may be delayed at certain busy times of the year (e.g. Christmas) or by factors beyond our control such as weather or road conditions. If your order has not arrived after five working days please email us at contact@allergypharmacy.co.nz or phone 03 441 0590 and we will track it for you. 

Shipping charges:

- Rural delivery $13.00
- Standard delivery $8.50 

All orders over $100 are automatically sent with a 'signature-required' courier. Alternatively we can make the package 'no-signature required' if requested (i.e. leave in the letterbox or at the front door) but we cannot take responsibility for these items if they go missing or are left in an inappropriate place. Please keep this in mind, particularly if you are ordering expensive or temperature sensitive medicine (e.g EpiPens), we do not recommend giving instructions to leave your parcel. This also applies you have an 'authority to leave' with New Zealand Post set up at your residence. Please double check with New Zealand Post if you are unsure whether you have this set up for your address.

Saturday Delivery:

Saturday delivery is available in most areas for an additional charge of $16.00. Contact the courier company on 0800 COURIER (0800 268 743) to find out if this service is available in your area. We cannot guarantee 100% Saturday delivery will occur.

Saturday Delivery has a targeted delivery by 12 midday. Saturday Delivery is unavailable to rural addresses.

This service is intended for customers who want delivery specifically on a Saturday, if you place your order earlier in the week we will hold your order until Friday. 

International Shipping

Due to increasing global freight costs we are no longer offering international shipping (except to Australia). If you live in Australia please email us at contact@allergypharmacy.co.nz prior to placing your order to request a shipping quote.

Please note we cannot ship any Pharmacy Medicines, Restricted Medicines or Prescription Medicines overseas.